Completed Orders

Extended Christmas Returns Policy
We are happy to offer a refund for items purchased after Tuesday 31st October 2023 returned unworn and in perfect saleable condition within its original pac...
Tue, 31 Oct, 2023 at 12:13 PM
Why has my order been cancelled?
There are a few different reasons why we cancel an entire order. The most common reason is that the billing address details provided by the customer do not ...
Tue, 11 May, 2021 at 3:47 PM
My bank is showing two charges for my order
When you have entered your payment details and placed an order on our site, your bank will place an authorisation against that full order amount in your acc...
Tue, 11 May, 2021 at 3:50 PM
I'm missing item(s) from my order
There are a few different reasons why you could be missing item(s) from your order. The most common reason is that an item(s) is currently out of stock and ...
Tue, 11 May, 2021 at 3:54 PM
Why have I been refunded for an item instead of it being exchanged?
 In the event you change your mind, you can return an online item for a full refund only. We cannot exchange goods purchased online.
Mon, 12 Jun, 2023 at 11:21 AM
Can I return an item?
Wrong gear, or a dodgy fit? Return your products within 28 days of purchase for a refund. Here are our top recommendations for a successful return: We c...
Wed, 15 Nov, 2023 at 2:03 PM
I have a faulty item. How do I return it?
You may return faulty goods for replacement, or refund up to 30 days after you receive them. After that period, and up to twelve months, we’ll only be able...
Wed, 14 Jun, 2023 at 11:12 AM
My order has been cancelled, but it appears that I have still been charged?
When you have entered your payment details and placed an order on our site, your bank will place an authorisation against that full order amount in your acc...
Wed, 12 May, 2021 at 10:28 AM
Wrong Item Received
We’re sorry to hear there are issues with your order. Please use our contact form and attach images of the wrong/faulty items and we'll investigate th...
Wed, 14 Jun, 2023 at 11:01 AM
I think part of my order is missing. Is it on its way?
Sometimes, if you placed an order for multiple items, your goods will be placed in separate packages and delivered on different dates. So, the first step to...
Wed, 12 May, 2021 at 11:54 AM